CARE & SUPPORT
We understand that making the decision to join Riverside Care Centre can be a time of great worry and change for residents and their families and we want to do what we can to reassure and support. It’s our promise to you that a member of our team will be available to guide you through the whole process, from initial enquiry to settling into your new home.
We provide 24-hour specialist care and support for men and women over the age of 18 diagnosed with:
• A mental health condition
• A mild learning disability and/or autism
• Complex needs or physical disability
Our primary focus is to encourage independence and to promote self- esteem. Individuals staying with us are given the freedom and support to make their own life choices and decisions so that they can lead happier, more fulfilling lives.
We pride ourselves in maintaining a caring partnership, which is why care plans are written with the input of each resident, their family members and any other relevant health care professionals. It is this collaborative approach that makes living at Riverside so enjoyable.
“I love it here. Staff look after us very well.”
“The way they [staff] look after me. They’re like family.”
“I like living here. The food’s lovely and the staff are nice. I’m just happy.”
“Staff are very approachable.”
The Team at Riverside are Fully Trained, Caring and Dedicated
Each resident has a detailed care plan, which is comprehensively reviewed and updated on a regular basis ensuring our approach is relevant and is based around each person’s individual needs.
Our staff view Riverside as a community of individuals who are supported to learn key skills while receiving encouragement to participate in meaningful activities, education and where possible, employment.
We work hard to promote respect and dignity and to prevent people from becoming socially isolated within the home.
We actively encourage independence and we want residents to have a say in everyday decisions that affect them. Independence is important both within and out with the centre, which is why we assign key workers so residents can enjoy activities such as trips to local events, going bowling, going to the theatre or even going on holiday. Activities are centred around individual tastes and preferences, always arranged with safety as a priority.
We support each resident to develop key skills needed to undertake everyday tasks such as shopping and cooking. We also help our residents to learn coping strategies to help them live with or overcome the challenges posed by their illness or condition.